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debii

07 Dec, 2012 06:37 PM

I have great difficulty with this - I logged on to the site 5 mins before the appointed time and a tv screen thing appeared which informed me that I was chatting with Eden. However nothing else happened. How do I get the bloody thing to work?? I can't suss this one out. I am using my daughters Apple Mac notebook - I have no other web cam equipment. I thing it is WRONG that people are excluded from this site because they don't have the latest whizz-bang technology at their fingertips. I have now missed the slot through no fault of my own. It is a waste of time booking another because i do not have another device which does skypie thing

  1. Support Staff 1 Posted by alex on 07 Dec, 2012 06:54 PM

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    Hi Debii,

    Sorry to hear you had trouble with the site.

    Just off the bat, how old is the macbook? Does it have a webcam built in? You can test this by seeing if the application 'Photobooth' is installed and when you open it, the webcam should turn on. (you will also see a green light at the top of the screen)

    Now, provided the computer has a webcam built in, which is likely, you will be asked for permission by the website to access your webcam. This will look exactly like the image attached.

    If you didn't see the image below then there could be an issue with the computer and the version of flash (the software required to run the chat) - obviously every computer configuration is different so accounting for the guarantee of flash being installed on the computer and not being corrupt is tough, but in the majority of cases it will be installed.

    If you do not have flash installed the message which should have shown would have suggested the download of Flash in order to integrate with the chat.

    Please feel free to retry the booking, as you are aware Would Like to Meet is the only 100% verified dating site, the only way to do this, other than meeting our members personally, is to chat over webcam to ensure that we retain that 100% verified status.

    Here is a webcam test tool you can use to see if it is a hardware/software fault or an error processing your account on WLTM: http://mailvu.com/testCamera/TestYourWebCam.html

    Again, apologies for the difficulties and do let me know if i can help further.

    Many Thanks

    Alex

  2. 2 Posted by popmaker on 23 Jun, 2016 04:01 AM

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