Em's Avatar


27 Nov, 2012 01:39 PM

Hello - I've got 2 queries really... The first one is that since I received my 100 votes, whenever I now try and log into the site it takes me to a blank white screen and I cannot get any further... Why is this and what do I need to do now?
The second question was regarding the webcam chat - is this done through Skype or similar? And is the camera on an iPad sufficient for this?
Em x

  1. Support Staff 1 Posted by alex on 27 Nov, 2012 02:00 PM

    alex's Avatar

    Hi Em,

    Thanks for getting in touch - good questions!

    So, regarding your 100 votes; congrats! We're just putting the final lick of paint on our voting in system so we'll be in touch within the next 24hrs to help you arrange your chat.

    For your actual chat we have our own built in system, you'll be able to book a slot appropriate to your schedule. We just require a web cam (and a microphone, although we have text chat just in case). We're looking into ipad/iphone verification but it's currently not available at this time

    Let me know if you need any further info



  2. 2 Posted by Nicole on 28 Nov, 2012 01:24 PM

    Nicole's Avatar


    I am having the same trouble with booking in the verification chat. Please can you contact me to arrange this.

    Thanks, Nicole

  3. Support Staff 3 Posted by alex on 28 Nov, 2012 01:46 PM

    alex's Avatar

    Hi Nicole,

    We'll be in touch really soon about booking your slot. We're just powdering our noses!

    If you have any other questions in the mean time; we're all ears!


  4. 4 Posted by Nicole on 28 Nov, 2012 05:48 PM

    Nicole's Avatar

    Hi Alex,

    That's great, thanks for getting back to me, look forward to hearing from you soon.


  5. alex closed this discussion on 28 Nov, 2012 08:06 PM.

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